Clinic Management Software in Surabaya
MedicalMet helps Surabaya clinics modernise with AI treatment notes, cloud-based scheduling, and patient management โ built for Indonesia's second-largest city.
Running a clinic in Surabaya
MedicalMet is an AI-powered clinic management software used by healthcare practices in Surabaya, Indonesia. It includes appointment scheduling, AI treatment notes, billing, and WhatsApp patient engagement โ all in one cloud-based platform trusted by 5,000+ healthcare professionals across Southeast Asia.
Last updated: August 2026
Surabaya is Indonesia's second-largest city and the healthcare hub of East Java, serving millions of patients across the greater metropolitan area. The city has a growing private clinic sector with GP practices, dental clinics, and specialist centres expanding rapidly alongside the region's economic growth. Many Surabaya clinics are transitioning from paper-based systems to digital platforms, making user-friendly onboarding and Bahasa Indonesia support essential requirements for clinic software adoption.
Built for Indonesia
Bahasa Indonesia support & local market readiness
MedicalMet is ready for the Indonesian healthcare market with Bahasa Indonesia language support, cloud-based access across the archipelago, and features designed for high-volume clinics. From GP practices to aesthetic centres, MedicalMet helps Indonesian clinics modernise operations and improve patient engagement.
- Bahasa Indonesia interface support
- BPJS Kesehatan integration readiness
- Cloud-based โ accessible across Indonesia
- WhatsApp patient communication
- Multi-currency billing support
What Surabaya Clinics Run On
Everything a Surabaya clinic needs in one platform โ scheduling, AI notes, billing, and patient engagement.
Surabaya at a Glance
Key healthcare market figures for Surabaya.
Surabaya Healthcare Verticals on MedicalMet
MedicalMet supports 12+ healthcare verticals with industry-specific workflows, templates, and compliance features.
Getting started with your Surabaya clinic
Most Surabaya clinics are fully live on MedicalMet within 1โ2 weeks. Here is the typical 5-step onboarding path.
- 1
Book your walkthrough
Begin with a 30-minute demo shaped around your Surabaya clinic โ its specialty, volume, and daily flow.
- 2
Tailor the setup
Appointments, services, billing, and staff accounts are configured to match how your clinic already works.
- 3
Bring your data across
Assisted migration moves patient records, appointment history, and billing from spreadsheets or your old system.
- 4
Onboard the team
Reception, practitioners, and managers get guided training โ remote or on-site where available in Surabaya.
- 5
Launch and scale
We stay close through your first weeks live and help you adopt advanced features as the clinic grows.
Frequently Asked Questions
What is the best clinic software in Surabaya?
Does MedicalMet support clinics in Surabaya?
How much does MedicalMet cost for a Surabaya clinic?
How long does it take to set up MedicalMet for a clinic in Surabaya?
Can MedicalMet migrate data from my current clinic system?
Does MedicalMet offer training and support for Surabaya clinic staff?
Can I try MedicalMet before subscribing?
Is MedicalMet cloud-based or do I need to install servers?
What languages does MedicalMet support for clinics in Indonesia?
What Surabaya Clinics Tell Us
5.0across 5,000+ healthcare professionals
โMedicalMet has been the ultimate game changer in patient scheduling and data management of our clinic chain. We never feel like it's a subscription, it's more like a growth partner who always stands for us. They are very prompt in response as we rely on it for bit to bit data management of our clinics with them, that gives a sense of security as we know we have their back. Kudos Team for MedicalMet Efficiency in Data Management!โ
โI have been using MedicalMet for the past 5 months, and it is by far the most comprehensive and user-friendly clinic management software I have come across. The system is well designed and continues to evolve, showing that the team truly listens to the needs of healthcare practitioners. I would also like to commend Mr. Wang, who has been extremely responsive and attentive throughout the process. He has always tried his best to accommodate my requests and provide timely support whenever needed. I am very satisfied with his service. What stands out about MedicalMet is that it is a platform that grows together with its clients, continuously improving and adapting to the real needs of clinics. A big thank you to the MedicalMet team for the incredible work they have done. I wish them continued success, and I would definitely recommend MedicalMet to all private healthcare practitioners looking for a reliable clinic management solution.โ
โMedicalMet overall is a good, user friendly appointment system. And to top that, the team is very responsive, efficient and supportive in answering our queries and continuously trying to make improvements to their system, which makes it a better experience!โ
See MedicalMet run your Surabaya clinic
Book a live walkthrough and watch scheduling, AI notes, billing, and patient engagement handled in one platform.
Schedule a Demo