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MedicalMet includes over 30 integrated modules covering AI treatment notes, appointment scheduling, patient management, queue systems, inventory tracking, online payments, WhatsApp automation, loyalty programs, commission plans, and comprehensive reporting — all accessible from a single cloud-based dashboard.

Last updated: February 2026

Appointment Scheduling

MedicalMet's appointment calendar is equipped with everything you need in managing your staff's schedule. Our appointment calendar is well-organized, straight-forward and hassle free.

Patients / Clients

With MedicalMet, you can now access and control your patient's/client's data in just a single page that displays their appointments, treatment notes, invoices and so much more!

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Queue System

Streamline patient flow with a smart queue management system. Front desk monitors patient flow, assigns rooms, and doctors call patients directly through the system — with TV display integration.

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Patient / Client App

Patients can check their history, upcoming appointments, vouchers, and loyalty points directly in the dedicated MedicalMet App.

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Treatment Note AI

Record hands-free with your earbuds or microphone — MedicalMet's proprietary AI listens, transcribes, and fills in your custom clinical document templates in near real time.

Medication Dispensary

Effortlessly manage inventory, track stock levels, label medication packaging and ensure accurate dispensing for smooth clinic operations.

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Digital Anatomical Charts

Upload custom diagrams or forms and annotate directly on them using digital drawing tools. Save these visual records instantly to the patient's treatment notes.

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AI Clinical Timeline

Get an instant, AI-generated summary of a patient's medical history. Visualize diagnoses and treatments on a timeline to make informed clinical decisions faster.

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Online Booking

Let patients book and pay online 24/7 through your clinic's branded booking page. They choose their practitioner, service type, and preferred time slot — bookings sync instantly to your calendar.

Appointment Waitlist

When your calendar is full, patients join a smart waitlist. As cancellations open up, MedicalMet auto-matches waitlisted patients by practitioner, appointment type, and preferred time — eliminating manual comparison.

Electronic Medical Records (EMR)

MedicalMet's EMR consolidates patient records, AI treatment notes, clinical timelines, anatomical charts, consent forms, and before/after photos into one secure, cloud-based system accessible from any branch.

Dashboard

You're just a step away from managing and organising your POS system. MedicalMet's dashboard features a message board, appointment scheduling, and many other features!

Products

Introducing new products? Some products are on hold due to short of inventory? With MedicalMet, you can create, archive and update your products easily.

Reports

Over 30+ comprehensive reports to give a better understanding on business performance. Track and record business performance and compare with past performance.

Settings

Tailor every aspect of MedicalMet to your practice — from clinic details and appointment types to treatment note templates, financial rules, WhatsApp integration, and data import/export.

Commission Plans

MedicalMet allows you to keep your staff's commission schemes in place. Your employees can view their real-time sales commission statement whenever they want!

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Stock / Inventory Control

Full stock lifecycle management — add, remove, and readjust inventory with low-stock alerts and inter-branch transfers with approval workflows.

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Inventory by Batch

Record every batch with its number, cost price, quantity, and expiry date. FEFO dispensing uses expiring stock first — automatically during billing. Transfer stock between branches through a multi-step approval workflow with condition checks on receipt.

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Coming SoonOperations

MedicalMetBiz App

Manage your clinic from anywhere. Access appointments, patient records, and treatment notes instantly with our dedicated internal mobile app. (Coming Soon)

Packages

Manage all your customers' packages easily. Let them share or transfer their packages to others. Also upgrade your customers' packages from time to time effortlessly.

Invoices

MedicalMet's invoice module is complete with print and email functions. Now you can edit, archive, and view the invoice change log.

Payments

View and print the invoices after payment to keep track of all your sales record, you can also send the payment details to your customers via email.

Expenses

With MedicalMet, you can easily manage and track your expenses, as well as adjust them to your needs.

Online Payment

MedicalMet facilitates online appointment booking with a hassle-free payment experience. Patients can easily make secure payments through our app or website.

Insurance Panel Pricing

Easily handle panel pricing for insurance claims with accurate, customizable configurations tailored to your clinic.

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LHDN e-Invoice

LHDN e-invoicing is built into MedicalMet — invoices are automatically submitted to MyInvois, validated, and returned with a QR code. No manual uploads, no extra fees, no switching platforms.

Communications

Stay in touch with your customers by utilizing our one-way communication system to blast out marketing messages and appointment reminders in just a single click.

WhatsApp Reminders

Automatically blast appointment reminders to your patients, ensuring they are informed about their scheduled appointments. Utilize this integration to send marketing messages for promoting your clinic.

Customer Loyalty Program

Let patients earn points & redeemed for vouchers on next appointment. Designated patients' mobile app enables them to effortlessly track, view, redeem their points & vouchers.

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Google Review Automation

Boost your clinic's visibility and local SEO ranking by automatically requesting Google reviews from satisfied patients via WhatsApp after their visit.

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AI Customer Profiling

Leverage AI to analyze patient visit frequency, spending patterns, and behavior. Automatically segment patients to tailor retention strategies and maximize revenue.

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Automated Confirmations

Automatically send interactive WhatsApp confirmation messages to patients. They simply tap the "Confirm" button — no typing required. Responses sync instantly to your dashboard with visual status indicators.

WhatsApp Blasting

Send bulk marketing WhatsApp messages to filtered patient segments. Target by birthday, age, gender, visit history, last branch, inactive days, and more — with media attachments and consent compliance built in.

Seamless Ecosystem

Integrated & Connected

MedicalMet connects with the tools and platforms your clinic already uses — from accounting to messaging to tax compliance.

Mudjai CRM integration with MedicalMet clinic software

Mudjai CRM

AutoCount integration with MedicalMet clinic software

AutoCount

Xero integration with MedicalMet clinic software

Xero

WhatsApp

LINE integration with MedicalMet clinic software

LINE

LHDN integration with MedicalMet clinic software

LHDN

2C2P integration with MedicalMet clinic software

2C2P

More integrations coming soon — including e-invoicing and EMR interoperability.

See these features in action.

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